Shipping and Returns

Domestic Shipping Policy

Mac Hammond Ministries office hours are Monday - Friday 9 a.m. to 3 p.m. Central Standard Time (excludes holidays). Most orders are shipped within 3 business days (excludes holidays) with the United States Postal Service (USPS) and should arrive within 7 - 10 business days if shipping within the United States or Canada.

International Shipping Policy

For international orders, please allow 4 - 6 weeks delivery time. This does not include any time your order might be delayed going through customs. MHM is not responsible for delays in shipment due to customs or other international shipping delays. You (the customer) are responsible for all charges, and possible surcharges, customs and duties assessments, governmental penalties and fines, and taxes, related to your shipment.

Please insure that the items you are purchasing meet all local & national regulation. MHM cannot be held responsible for destroyed, lost, refused or returned packages.
If you wish to have your order expedited, you must place your order over the phone by calling 1-877-358-3327 between 9 a.m. and 3 p.m. Central Standard Time Monday - Friday.

Return Policy

All sales are final. No refunds or exchanges. However, we stand behind our products. Should any of our materials prove defective within 30 days, we will be glad to replace them free of charge.

When mailing the defective item back to us, please complete the form on the reverse side of the invoice and return it with the product(s). Simply attach the return label provided on the front of the invoice to the outside of the package and it will be returned to us.

Use the return label on packages for the returned or damaged product only.

If you have any problems with your order or if you have any questions, please call us at 1-877-358-3327 between 9 a.m. and 3 p.m. Central Standard Time Monday - Friday.